Privacy 
Policy

Privacy Policy
 

Last updated: 31 March 2026
 

1. Introduction
 

This Privacy Policy explains how S.LANNON SCAFFOLDING LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use www.lannonscaffoldingltd.com (the “Website”), contact us, request a quotation, or otherwise interact with us.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful way.
 

2. Who We Are
 

S.LANNON SCAFFOLDING LTD
Company number: 13532465
Registered office: 45 Brecken Way, Meadowfield, Durham, Durham, United Kingdom, DH7 8UZ

Website: www.lannonscaffoldingltd.com
Email: enquiry@lannonscaffoldingltd.com
Telephone: 07455 070424 / 07508 288864
 

For any questions about this Privacy Policy or how we use your personal data, please contact us using the details above.
 

3. The Personal Data We Collect
 

We may collect and use the following types of personal data:

• your name

• your email address

• your telephone number

• your address or site address

• details about your enquiry, project, or service requirements

• any information you provide when contacting us by form, email, phone, or social media

• records of correspondence with you

• technical information about your use of the Website, such as IP address, browser type, device information, pages viewed, and usage data

• cookie and tracking data collected through the Website
   

We do not intentionally collect special category personal data through the Website unless you choose to provide it to us.
 

4. How We Collect Your Personal Data
 

We collect personal data:

• when you contact us through the Website

• when you request a quote, callback, or further information

• when you email us, phone us, or otherwise communicate with us

• when you use the Website and data is collected automatically through cookies or similar technologies

• from publicly available sources where relevant to your enquiry or project, such as publicly available address or business details
   

5. How We Use Your Personal Data
 

We may use your personal data to:

• respond to your enquiry

• provide quotations and information about our services

• arrange site visits, appointments, and follow-up communications

• provide our services and manage customer relationships

• maintain records of enquiries, quotes, and work carried out

• improve our Website, services, and customer experience

• monitor Website usage and performance

• send service-related communications

• send marketing communications where permitted by law

• comply with legal, regulatory, insurance, accounting, or tax obligations

• establish, exercise, or defend legal claims
   

6. Our Lawful Bases for Using Personal Data
 

Under UK data protection law, we must have a lawful basis for using your personal data. Depending on the circumstances, we rely on one or more of the following:
 

Contract

Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you.

Legitimate interests
Where processing is necessary for our legitimate interests in running and improving our business, responding to enquiries, managing customer relationships, keeping records, improving our Website, and protecting our business, provided those interests are not overridden by your rights and freedoms.

Legal obligation
Where processing is necessary for compliance with a legal obligation, including accounting, tax, health and safety, insurance, or regulatory requirements.
 

Consent

Where you have given us consent, for example in relation to certain cookies or certain marketing communications. Where we rely on consent, you can withdraw it at any time.
 

7. Marketing Communications
 

We may use your contact details to send you information about our services where permitted by law.

Where consent is required, we will only send marketing if you have opted in. Where consent is not required, we will still give you the option to opt out of marketing communications at any time.

You can opt out by:

• clicking the unsubscribe link in any marketing email, if available

• contacting us at enquiry@lannonscaffoldingltd.com
   

8. Cookies and Similar Technologies
 

Our Website may use cookies and similar technologies to help it function properly, understand how visitors use the site, improve performance, and support user experience.

Some cookies may be essential for the operation of the Website. Others, such as analytics or marketing cookies, should only be used where the relevant consent requirements are met.
 

You can manage cookie preferences through your browser settings and any cookie tools made available on the Website.

If you publish a separate Cookie Policy, you should link it here.
 

9. Who We Share Personal Data With
 

We do not sell your personal data.

We may share your personal data where necessary with:

• employees, directors, and authorised staff

• IT, website hosting, and website support providers

• email, cloud storage, and communication providers

• professional advisers such as accountants, insurers, or solicitors

• subcontractors or suppliers where necessary to respond to or deliver your enquiry or project

• regulatory bodies, law enforcement, courts, or government authorities where required by law or to protect our legal rights

We only share personal data where there is a lawful basis to do so and where it is reasonably necessary.
 

10. International Transfers
 

Some of our service providers may process personal data outside the UK.

Where personal data is transferred outside the UK, we will take steps to ensure it is protected and transferred lawfully, including by relying on appropriate safeguards where required.
 

11. How Long We Keep Personal Data
 

We will keep your personal data only for as long as necessary for the purpose for which it was collected, including for the purposes of:

• responding to your enquiry

• providing services and managing customer records

• maintaining business and accounting records

• meeting legal, tax, insurance, and regulatory obligations

• resolving disputes and enforcing our legal rights

Different types of data may be kept for different periods depending on the reason we collected them and our legal obligations.

When personal data is no longer required, we will delete it securely or anonymise it where appropriate.
 

12. Your Data Protection Rights
 

Depending on the circumstances, you may have the right to:

• request access to the personal data we hold about you

• request correction of inaccurate or incomplete data

• request deletion of your personal data

• request restriction of processing

• object to processing based on legitimate interests

• request transfer of certain personal data to you or another organisation

• withdraw consent at any time where we rely on consent

• complain to the Information Commissioner’s Office (“ICO”)
   

To exercise any of these rights, please contact us at enquiry@lannonscaffoldingltd.com.
 

13. Complaints
 

If you have concerns about how we use your personal data, we would appreciate the chance to deal with your concerns first, so please contact us directly.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.
 

14. Security
 

We take appropriate technical and organisational measures to help protect personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
 

15. Third-Party Links
 

This Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites. We recommend that you read their privacy policies before providing any personal data.
 

16. Children’s Privacy
 

This Website is not directed at children, and we do not knowingly collect personal data from children through the Website.
 

17. Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in the law, our services, or our data practices.

Any updates will be posted on this page with a revised “Last updated” date.
 

18. Contact Us
 

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact:

S.LANNON SCAFFOLDING LTD
45 Brecken Way
Meadowfield
Durham
DH7 8UZ

Email: enquiry@lannonscaffoldingltd.com
Telephone: 07455 070424 / 07508 288864